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Head of Customer Experiences
Welcome to Capital tours ! 7 Million users come every month to plan their trips on Capital tours . We are your one stop solution to book your tours, activities, staycations and much more.

What you would be doing:

In addition to enjoying the company of/ interacting with some of the smartest brains/entrepreneurs in the industry and NOT worrying about the pain of making cold calls, you would be:

·     Becoming an expert on fancy travel experiences in and around India

·     Act as travel thought leader/consultant to consumers

·     Selling most fascinating travel experiences to consumers (no/minimal cold calls)

·     Maintaining long term relationships with the “loyal/elite” customers

·     Troubleshooting customer issues by liaising with business development/supply team

·     Playing a critical part in achieving organization’s revenue goals

 

Who You Should Be:

We are looking forward to a young Rockstar who:

·     Is super energetic

·     Loves communicating with people

·     Who thinks “is convincing really a skill? That’s so easy!!!”

·     Who is a relentless convincer; takes no with a pinch of salt

·     Who has “get shit done” attitude

·     Who enjoys the rapid pace and can deal with chaos easily

·     Who is a team player and can interact with people of diversified backgrounds internally

 

What You Would be Getting:

·     Once in a lifetime opportunity to make a big business impact on the future of travel

·     Ownership/independence at an early stage of career

·     An environment to hone on multi-faceted business skills

·     Best-in-class salary and mentorship

 

Prerequisites

·       A graduate degree (Engineering/MBA is NOT necessary)

·       Freshers are also welcome; however read JD before applying

·         1-2 years of B2B/B2C consumer sales/relationship management experience is preferred

·       Travel acumen will be a HUGE plus

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